MyJEEPforum.com



 
HomeHome  PortalPortal  CalendarCalendar  GalleryGallery  FAQFAQ  RegisterRegister  Log inLog in  

Share | 
 

 New Parts, Courtesy of Chrysler

View previous topic View next topic Go down 
AuthorMessage
jkdrone
Poster child
Poster child


Number of posts : 391
Registration date : 2008-04-02

PostSubject: New Parts, Courtesy of Chrysler   Thu 19 Feb 2009, 7:53 pm

So, six days total in the dealership - and here's what I got for my troubles:

4 new tie rods (4 ? I only see one - anyhow, a new tie rod, drag link, and I presume that makes 4 according to them?)

New torque converter, complete tranny tear-down and re-build. (The parts list lists dozens of parts in the transmission.)

All on Chrysler's dime, no questions asked, no attempt to pass it off as damage caused by me. Response was "You're a good customer, we want to keep you coming back." (I did pay for a rear brake job, mostly because I'm lazy and have enough shit to do as it is.)

I guess score one for them =)

!c
Back to top Go down
View user profile
Mr.RonGilbert
10" SUPER LOGGER
avatar

Number of posts : 2701
Age : 46
Location : Mt. Belvieu, Texas
Rig : 08 Black Unlimited
specs. : Its a beater!
Registration date : 2009-01-18

PostSubject: Re: New Parts, Courtesy of Chrysler   Thu 19 Feb 2009, 9:04 pm

Nice to hear some good press..... the bad press usually travels faster.

Which dealership?
Back to top Go down
View user profile
jkdrone
Poster child
Poster child


Number of posts : 391
Registration date : 2008-04-02

PostSubject: Re: New Parts, Courtesy of Chrysler   Thu 19 Feb 2009, 10:10 pm

Yeah, obviously bad news is usually more interesting news - but, I figure at least some places have to know how to keep customers.

River Oaks is the dealership - I know it can be hit or miss with them sometimes, but I don't really have any complaints about the service I get there. The last time they gave me some grief was about three or four years ago.


!c
Back to top Go down
View user profile
skoalman
Seasoned Vet
Seasoned Vet
avatar

Number of posts : 525
Age : 55
Location : Crosby, TX
Rig : Black Unlimited Rubicon
specs. : Starting to add stuff now.....
Registration date : 2008-04-22

PostSubject: Re: New Parts, Courtesy of Chrysler   Fri 20 Feb 2009, 8:19 pm

jkdrone wrote:
Yeah, obviously bad news is usually more interesting news - but, I figure at least some places have to know how to keep customers.

River Oaks is the dealership - I know it can be hit or miss with them sometimes, but I don't really have any complaints about the service I get there. The last time they gave me some grief was about three or four years ago.


!c

What problem did you have??? River Oaks is where I got my Jeep.
Back to top Go down
View user profile
jkdrone
Poster child
Poster child


Number of posts : 391
Registration date : 2008-04-02

PostSubject: Re: New Parts, Courtesy of Chrysler   Fri 20 Feb 2009, 8:21 pm

skoalman wrote:


What problem did you have??? River Oaks is where I got my Jeep.

When they gave me grief? They complained that the roof rack I had on my jeep (dave's rack, on my '05 LJ Rubi) caused a leak in the soft top, even though it didn't touch the soft top in any way, and refused to fix it for free. Haven't had a problem w/ them since, but never saw that service guy again either.

!c
Back to top Go down
View user profile
skoalman
Seasoned Vet
Seasoned Vet
avatar

Number of posts : 525
Age : 55
Location : Crosby, TX
Rig : Black Unlimited Rubicon
specs. : Starting to add stuff now.....
Registration date : 2008-04-22

PostSubject: Re: New Parts, Courtesy of Chrysler   Fri 20 Feb 2009, 10:05 pm

Oh, not that problem.... Very Happy

This problem they fixed for you: New torque converter, complete tranny tear-down and re-build. (The parts list lists dozens of parts in the transmission.)
Back to top Go down
View user profile
jkdrone
Poster child
Poster child


Number of posts : 391
Registration date : 2008-04-02

PostSubject: Re: New Parts, Courtesy of Chrysler   Sat 21 Feb 2009, 12:21 am

skoalman wrote:
Oh, not that problem.... Very Happy

This problem they fixed for you: New torque converter, complete tranny tear-down and re-build. (The parts list lists dozens of parts in the transmission.)

Oh - hehe. It was shifting very rough, shuddering and leaking oil in reverse. The tranny pan had a lot of seapage, and when they went to re-seal it, they found the fluid was burned. They pulled it apart found that the torque converter was damaged, says front hub, U/D clutch, 2/4 and L/R pistons as well - not really sure of what that implies - but its feels a lot better now. It doesn't clunk around into the gears and its much tighter reacting now.

!c
Back to top Go down
View user profile
Sponsored content




PostSubject: Re: New Parts, Courtesy of Chrysler   

Back to top Go down
 
New Parts, Courtesy of Chrysler
View previous topic View next topic Back to top 
Page 1 of 1
 Similar topics
-
» Parts washer fluid
» Parts List for the Conversion
» best sites to find parts for ae82 sadans
» Public Service Message - BFY parts
» Norkalk Chrysler Classic

Permissions in this forum:You cannot reply to topics in this forum
MyJEEPforum.com :: JEEP TECH :: Stock Options-
Jump to: